The Axess digital transformation is an ambitious project that has enabled the company to strengthen its market position thanks to modern, high-performance digital tools.
The role of Esokia in the Axess project
Esokia was Axess' strategic partner in modernizing its digital ecosystem. Phase 1, launched in 2022, featured the launch of an attractive, high-performance corporate site, designed to maximize the user experience and build customer loyalty. This site also laid the foundations for subsequent phases, focusing on the e-commerce platform and the MyAxess portal.
Our mission went beyond simply creating the site. Our expertise in Third-Party Application Maintenance (TMA) ensured constant monitoring to correct any problems, add new functionalities and guarantee optimum performance. The ultimate goal was clear: to enable Axess to achieve its strategic objectives while delivering a first-rate user experience.
A dedicated, multi-skilled team
To carry out this project, Esokia mobilized an expert team of 6 to 7 members. Each role was essential to the success of the project:
- Project Manager: Overall coordination, adherence to deadlines and smooth communication with Axess.
- Lead Back-end Developer: Technical supervision and code review for a robust architecture.
- Back-end Developer: Development of complex functionalities.
- Front-end Lead Developer: Design of modern, optimized user interfaces.
- Front-end developer: Implementation of visual and interactive elements.
- Quality Assurance (QA): Rigorous testing to eliminate bugs before launch.
- DevOps: Server management and technical delivery optimization.
What were the main objectives of the project?
Esokia's primary objective was to deliver digital solutions that perfectly met the needs of Axess' customers. Each iteration of the project aimed to :
- Create a fluid, intuitive user experience.
- Strengthen customer loyalty with efficient after-sales services.
- Optimize conversion rates with a modern, functional design.
- Ensure a stable, scalable site through ongoing support.
These objectives remained constant throughout phase 1, and will continue to guide phases 2 and 3 currently underway.
Agile methodology for a complex project
Agile methodology was adopted to guarantee the project's flexibility and efficiency. Each sprint enabled partial but functional deliveries, facilitating real-time adjustments and validation of short-term objectives. This iterative approach fostered constant collaboration with Axess, ensuring perfect alignment with their expectations.
The technologies used
To meet Axess' technical and strategic requirements, Esokia chose to use Drupal, a powerful and reliable technology for creating high-performance websites. Drupal enabled extensive customization while guaranteeing the security and scalability of the project.
A successful collaboration
Although the project is still in progress, the results achieved in phase 1 are testimony to the success of Axess' digital transformation. By rethinking its digital ecosystem, Axess has strengthened its competitiveness and delivered an exceptional customer experience.
Your partner for a successful digital transformation
If you're looking for a partner to modernize your digital tools and offer your customers an exceptional experience, put your trust in Esokia's expertise. With tailored solutions and ongoing support, we'll help you achieve your strategic objectives.
Esokia played a key role in this evolution, redesigning the corporate site, the e-commerce platform and the MyAxess customer portal. Here's a look back at this fruitful collaboration, which placed user experience and customer satisfaction at the heart of the company's priorities.